American Airlines Announces a More Seamless Experience for Connecting at London’s Heathrow

LHR is notorious for passengers missing connecting flights. America aims to correct this problem by co-locating up to 11 daily flights to LHR’s Terminal 5 which promises to offer more convenient connections with American’s Atlantic Joint Business Partner British Airways & other oneworld partners

American Airlines is promising to improve connecting flights at London’s Heathrow Airport (LHR). Photo: American Airlines

FORT WORTH, TX: March 10, 2022Beginning March 27, American Airlines will further expand its presence in London Heathrow International Airport’s (LHR) Terminal 5 by co-locating up to 11 daily flights for the summer season. This move allows American Airlines customers connecting on Atlantic Joint Business partner British Airways, as well as other oneworld Alliance® carriers, to enjoy a more seamless experience between the partner carriers and more convenient access to British Airways’ six premium lounges.

“London is a critical gateway for our customers traveling around the world,” said Jose Freig, American’s Vice President of International Operations and Premium Guest Services. “By co-locating alongside our partners in Terminal 5, our joint customers will enjoy unprecedented convenience when connecting. We look forward to further integrating our operations this summer, both in the United States and London, as we aim to continue elevating our customers’ experience.”

Through Oct. 30, American’s flights between LHR and Dallas-Fort Worth (DFW), Los Angeles (LAX), Miami (MIA) and New York (JFK) will arrive and depart from Terminal 5. As a result, customers connecting on British Airways’ flights at Terminal 5 to destinations around the world will be able to take further advantage of established reciprocal benefits while enjoying unprecedented flexibility and a truly seamless connecting experience when traveling across airlines.

The move will bring the Atlantic Joint Business partners, including Iberia, even closer together, building off recently announced plans for all three carriers to co-locate operations at JFK’s Terminal 8 beginning Dec. 1.

“We are delighted to welcome American Airlines customers and colleagues to our main home — Terminal 5 at London Heathrow,” said Neil Chernoff, British Airways’ Director of Network and Alliances. “As our partner, we hope they enjoy the customer facilities and array on onward connections we can offer. Between British Airways and American, we will operate 14 departures a day to New York City, offering customers the most convenient schedule under one roof. In December we are moving to the redeveloped and expanded Terminal 8 at JFK New York which will bring a range of benefits for our customers, including a better transfer experience, enabling them to travel to more than 30 destinations across the U.S., Caribbean and Latin America with American Airlines.”

As Atlantic Joint Business partners, American and British Airways offer the most flights and the most competitive schedule for customers traveling between the United States and London compared to any other partnership.

American’s flights between London and Boston (BOS), Charlotte (CLT), Chicago (ORD), Philadelphia (PHL), Phoenix (PHX) and Raleigh-Durham, North Carolina (RDU), will continue to arrive and depart from LHR’s Terminal 3.